NEW DELHI: E-commerce websites offering services such as online bookings or purchase of products have the second highest share of consumer grievances, according to the gover[...]

A consumer who lodges a complaint must prove his case. It is not sufficient to allege a product is defective. If the allegation is disputed by the manufacturer, the defect must be [...]

IMPHAL, July 9: In order to give power to consumers so that they can exercise their rights, the Director of Consumer Affairs, Food & Public Distribution, Government of Manipur,[...]

Prime Minister, Narendra Modi, yesterday chaired his thirteenth interaction through PRAGATI – the ICT-based, multi-modal platform for Pro-Active Governance and Timely Impleme[...]

Authorities have cracked down on food companies that issue advertisements screaming their products are “the best” or “miracle cures” without appropriate dis[...]

The Telecom Regulatory Authority of India (Trai) may shortly propose the setting up of an ‘ombudsman’ to resolve consumer complaints for the telecom sector, a move that[...]

The best bet for a swift response over a faulty product or service is to drag it to social media — the people’s court in this digital age — and share it extensively and force the b[...]

In what will help speed up decisions in consumer cases, Supreme Court has ruled that a party will not get more than 45 days for replying to a complaint in a consumer forum. The cou[...]