A Mumbai based family has filed a complaint against Air India for leaving their 11-year-old son unattended at Azerbaijan airport, where the dreamliner was diverted due to some tech[...]

Would a complaint of alleged medical negligence have to be proved by examining the subsequent doctor who treated the patient? Or would it suffice to rely on documentary evidence? H[...]

The Telecom Regulatory Authority of India (Trai) plans to overhaul the consumer complaint-redressal system to protect consumer interests and monitor the quality of service offered [...]

A consumer who lodges a complaint must prove his case. It is not sufficient to allege a product is defective. If the allegation is disputed by the manufacturer, the defect must be [...]

IMPHAL, July 9: In order to give power to consumers so that they can exercise their rights, the Director of Consumer Affairs, Food & Public Distribution, Government of Manipur,[...]

Prime Minister, Narendra Modi, yesterday chaired his thirteenth interaction through PRAGATI – the ICT-based, multi-modal platform for Pro-Active Governance and Timely Impleme[...]

Authorities have cracked down on food companies that issue advertisements screaming their products are “the best” or “miracle cures” without appropriate dis[...]

Mumbai: In a first of its kind complaint to the ministry of civil aviation, a passenger consumer rights body has questioned the availability of fares as advertised by low-cost carr[...]

The Telecom Regulatory Authority of India (Trai) may shortly propose the setting up of an ‘ombudsman’ to resolve consumer complaints for the telecom sector, a move that[...]