The radio taxi association has written to the finance and other government ministries highlighting that Uber and Ola are defying the marketplace guidelines issued by the government[...]

TRAI has released a consultation paper on issues related to quality of services in Digital Addressable Systems (DAS) and consumer protection. As per TRAI, in a DAS system, providin[...]

The maximum complaints the Urban Internal Grievances Redressal Cell (IGRC) of MSEDCL has received in the past three years are related to bill irregularities. For the 2015-16 financ[...]

Consumer court has pulled up Tata Motors Ltd and its city-based dealer Cargo Motors Pvt Ltd and fined them for fraudulently selling an used car to a customer as new. While Tata Mot[...]

Pushpa Girimaji About three months ago, I sent my mother an expensive watch for her birthday through a courier service. The courier guys not only charged for the service, but an ad[...]

The best bet for a swift response over a faulty product or service is to drag it to social media — the people’s court in this digital age — and share it extensively and force the b[...]

The ASCI’s Consumer Complaints Council (CCC), that upheld complaints against 80 out of 133 advertisements in February, has found that – either these ads were misleading[...]

In what will help speed up decisions in consumer cases, Supreme Court has ruled that a party will not get more than 45 days for replying to a complaint in a consumer forum. The cou[...]

Ranchi: Chief minister Raghubar Das launched Jharkhand Bijli Vitaran Nigam Limited’s (JBVNL) eZy bZly mobile application on Thursday. JBVNL consumers will now be able to view[...]